Shipping and Returns
Custom shoes take 10-15 days for production.
Other orders will be processed in approx 5 working days from order.
We ship your order via China Air Post Mail or DHL/FedEx express. A tracking number will be sent to you to follow up your orders till receiving. Customers are responsible for any customs or import duties charged by the receiving country(usually won't have duties).
Estimated delivery time:
China Air post mail, 2-3 weeks. Express shipping 8-10 days.
Exchange & Return
We accept full refund if defective items or wrong goods received.
You can exchange within 14 days of receiving your package. To request an exchange, please contact us with your order number, and one of our team members will get back to you shortly! Once we have received the item we will send the replacement.
Please ensure returned items in good condition, or additional charges may apply.
Note: Buyer pays the return shipping fee.